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Boost your Employee Retention and Engagement with Empuls | AppSumo Review [Video]

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Boost your Employee Retention and Engagement with Empuls | AppSumo Review

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Empuls is an employee engagement platform that lets people celebrate milestones and performance, as well as earn rewards.

Enhance company culture with an all-in-one employee engagement platform.

Keeping your employees satisfied takes more than a monthly party in the breakroom. (“Nothing makes me feel more appreciated than a pizza I have to share with everyone.”)

Happy employees will boost your productivity and profits, but keeping morale high across several teams is no simple task—especially if you’re managing a remote workplace.

Imagine if there was a platform that helped you increase employee engagement with peer-to-peer appreciation, employee surveys, and real-time rewards.

Make way for Empuls.

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How to Make It Easy for Customers to Find Answers | Amazing Business Radio Podcast [Video]

👉 Download the podcast episode for free! ( to Make It Easy for Customers to Find AnswersThe Power of an Easy Search Shep Hyken interviews Joe Jorczak, Head of Industry for Service & Support at Yext, a company that offers an AI-powered Answers Platform that understands natural language that mirrors how customers ask questions with the capability to provide direct answers. They discuss how customers, support teams, and support leaders can utilize the power of search to create a great user experience.Top Takeaways:  • Every question starts with a search. Whenever there was a question, people used to go to the library, ask a friend, or call a store. But now, most of these activities have moved online.• In a research with 1500 respondents, Yext found out that "85% of customers say that being able to find information or resolve an issue themselves versus contacting customer support is either very important or fairly important."• Most brands don't make it easy for customers to find answers. This is not on purpose. Many brands are still hamstrung by the old ways of organizing information - they typically have answers hidden four, five, or six clicks deep into a knowledge base or scattered across different departments in the organization. • Customer support teams are under pressure. A lot of them are still measured by metrics like average handle times, the number of resolutions per day, ticket queue, and backlogs. They have the challenge of jumping across multiple knowledge bases to find the information that customers are waiting on. This takes time and is frustrating for support agents.• Support leaders are turning to chatbots and virtual assistants to help meet customer expectations. However, customers may phrase questions in a way that chatbots are not yet designed to answer. This is frustrating for customers.Quotes:  "85% of customers say that being able to find information or resolve an issue themselves versus contacting customer support is either very important or fairly important.""Customers are increasingly preferring to be able to find answers on their own instead of waiting on a chat queue or sitting on the phone.""Don't overlook the power of search to create a great user experience."About:  Joe Jorczak is the Head of Industry for Service & Support at Yext where he is responsible for defining and executing the strategic direction for the company's service and support offerings. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio.    This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:  1. What are the challenges that support teams encounter when finding the answers to their customers' questions?2. Why is customer self-service important?3. Do customers prefer self-service?4. Why is a knowledge base important?5. How do customers prefer to find answers to their questions?

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✅Bluehost Website Builder | Step by Step Guide for Beginners✅ [Video]

✅Sign Up on Bluehost: Useful Website Providers:✅Liquid Web:✅Namecheap:✅GoDaddy:✅A2 Hosting:✅Hostinger:✅Hostgator:✅Dreamhost:✅Interserver:✅ Kinsta:✅Reseller Club:⦾Ali Express Products:⦾Alibaba Products⦾Asus Computers⦾Samsung Products⦾Web Hostinghttps://webhostdiscounts.wordpress.comThanks for Watching my video.

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3 0 Cheetah Website Builder - The Automated WordPress Website Builder [Video]

This video explains Builderall's cheetah website builder and how your business could benefit from using the cheetah website builder. By joining through my Rapid Profit Machine link you will gain access to more tools and training that will help you grow and scale your business.