Building Brand Loyalty: Finding and Retaining Your Best Customers [Video]

In this session, you’ll learn how to identify and nurture your most valuable customers to build brand loyalty and repeat business. In addition, you’ll discover proven tactics for extending post-purchase relationships through effective re-engagement and learn about product and channel expansion strategies designed to increase both your customer base and customer lifetime value.

SPEAKERS:
Melissa Dixon, Director of Content Marketing, BigCommerce
Kabeer Chopra, Co-founder and CTO, Burrow
Host: Chris Hardisty, Senior Vice President, Ecommerce, Kendra Scott

EVENT: CommerceNext 2023 Ecommerce Growth Show – June 20/21, NYC