Fomaloo Deal 10% OFF ( New Customer ) https:// appsumo .8odi.net/NKD3Qq Build branded forms, surveys, quizzes, polls, and …
Most Popular Posts Today
👉 Download the podcast episode for free! (https://megaphone.link/CSN4724893432)How to Make It Easy for Customers to Find AnswersThe Power of an Easy Search Shep Hyken interviews Joe Jorczak, Head of Industry for Service & Support at Yext, a company that offers an AI-powered Answers Platform that understands natural language that mirrors how customers ask questions with the capability to provide direct answers. They discuss how customers, support teams, and support leaders can utilize the power of search to create a great user experience.Top Takeaways: • Every question starts with a search. Whenever there was a question, people used to go to the library, ask a friend, or call a store. But now, most of these activities have moved online.• In a research with 1500 respondents, Yext found out that "85% of customers say that being able to find information or resolve an issue themselves versus contacting customer support is either very important or fairly important."• Most brands don't make it easy for customers to find answers. This is not on purpose. Many brands are still hamstrung by the old ways of organizing information - they typically have answers hidden four, five, or six clicks deep into a knowledge base or scattered across different departments in the organization. • Customer support teams are under pressure. A lot of them are still measured by metrics like average handle times, the number of resolutions per day, ticket queue, and backlogs. They have the challenge of jumping across multiple knowledge bases to find the information that customers are waiting on. This takes time and is frustrating for support agents.• Support leaders are turning to chatbots and virtual assistants to help meet customer expectations. However, customers may phrase questions in a way that chatbots are not yet designed to answer. This is frustrating for customers.Quotes: "85% of customers say that being able to find information or resolve an issue themselves versus contacting customer support is either very important or fairly important.""Customers are increasingly preferring to be able to find answers on their own instead of waiting on a chat queue or sitting on the phone.""Don't overlook the power of search to create a great user experience."About: Joe Jorczak is the Head of Industry for Service & Support at Yext where he is responsible for defining and executing the strategic direction for the company's service and support offerings. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more: 1. What are the challenges that support teams encounter when finding the answers to their customers' questions?2. Why is customer self-service important?3. Do customers prefer self-service?4. Why is a knowledge base important?5. How do customers prefer to find answers to their questions?
In this very quick duda website tutorial video, I will demonstrate how fast and easy it is to execute a website transfer from one Duda account to another! A huge process improvement from Duda in 2022!READY TO LEARN DUDA???CREATE YOUR FREE DUDA TRIAL NOW: https://bit.ly/3AKd3vh*Hint*: Use my personal coupon code, TOMC10, to save 10% on new annual Duda plans!You can find me in the Duda community: https://community.duda.co/profile/Thomas_ConneryDid you know I'm a certified Duda Expert and Solutions Partner? https://experts.duda.co/experts/ayni-media-llcEasily browse Duda website starter templates here: https://our-templates.multiscreensite.com Looking for premium or custom Duda templates? Visit https://www.aynimedia.com/duda-templatesDID THIS VIDEO HELP YOU? IF SO, PLEASE JOIN MY NEWSLETTER: https://bit.ly/3KJsiKL-=-=-=-=-=- 🙏🏻 If you would like to use the same software I use - click the links in this description! They are affiliate links which means I get a commission on whatever you buy.REPUSO! What I use to capture and beautifully display customer reviews: https://bit.ly/2U1SRD7 The ONLY service I use to buy and manage domains (GoDaddy sucks...): https://bit.ly/2voyx4n AWESOME tool for website design and agency project management: https://bit.ly/3AB5DLVAmazing add-on widgets for Duda (or any website platform): https://bit.ly/3eNpWL5 Local small business? Maximize your visibility with Brightlocal: https://bit.ly/311VZQG From side-hustle to small business, setup your LLC or INC legally: https://bit.ly/3H4mNUOAdd custom video welcome widgets to your website and engage visitors: https://bit.ly/3rTODwsThis tool helps me make better YouTube videos: https://bit.ly/2GA1AEE This tool helps me create images that increase conversion: https://bit.ly/2RDR3yt Need to hire a freelancer? Without question, Fiverr ↑ Upwork: https://bit.ly/3aRTJ3e My TOP CHOICE for freelancers! One app to run your side-hustle or freelance business: https://bit.ly/2U6m7bD What to use if you need to manage your books at a professional level: https://bit.ly/315rYzBProtect your home and family from malware and/or adult content: https://youtu.be/Y3iyvBW-c1g Need an added level of privacy and encryption? Use this VPN https://bit.ly/35oHHQxAmazing software to support your business at super-low prices: https://bit.ly/2L97s9Z PLEASE stop buying things on Amazon by default! Rakuten saves money! https://bit.ly/2GyIONL ------------------------------------- Connect with me on Twitter: https://www.twitter.com/thomasconnery Need to send me some snail mail? What?! You never know… Thomas Connery 1413 Hwy 17 South, Box 156 Surfside Beach SC 29575#learnduda #websitebuilder #dudacommunity
Most Popular This Week
Presenting you Pagelayer a WordPress Website builder, whether you're a beginner or a professional it's built for delivering the best designing experience and fast performance that you will fall in love with.Now making your imagined website designs is as simple as just a few drag and drop made possible only with Pagelayer. A next-generation page builder with so many features and functionality and as easy as a piece of cake without having required to code. Turn your website into an eCommerce machine with innovative tools and widgets to create an online shopping experience: product catalogs, product pages, or shopping carts.Pagelayer builder is a real-time builder so whenever you make changes on your page it gets updated instantly on your page. It helps you design your page quickly by saving your time.Pagelayer – Experience the Simplest way of designingGet Pagelayer : https://pagelayer.com/
Hello everyone!!Thank you for watching! You can click the link below for the harbour and island tour that you just watched. They have a lot of options so you can choose what do you want to do during the trip. https://www.cityexperiences.com/poole/city-cruises/?utm_source=extnetwork&utm_medium=YextEnjoy and please don’t forget to like,subscribe and share this video!-Maria