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Marketing Platforms and CRM

GuruSchools Salesforce Admin & BA Batch 9 (DAY 01) – Instructor Led Training June 13, 2022 [Video]

GuruSchools Salesforce Admin & BA Batch 9 (DAY 01) – Instructor Led Training June 13, 2022

GuruSchools Salesforce Admin & BA Batch 9 (DAY 01)

Topics: Introduction, SALESFORCE FREE DEVELOPER Org Creation & Best Practices.

Watch out below SALESFORCE INTRODUCTORY SESSION:
https://www.youtube.com/watch?v=7t-W9rxxPO4

Be a Automation Champion Learning Salesforce without writing single line of CODE-“No IT Background Required

Salesforce is a customer relationship management solution that brings companies and customers together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. WHY SALESFORCE Salesforce has been in use for a long time now, and people have an undeniable level of trust in the tool. This much loved CRM solution has been successfully used by Over 150,000 companies, both big and small, are growing their business with Salesforce. Salesforce offers wide range of products to cater the needs of all types of industries Integrating Salesforce with different technologies and application is easy and bring the best customer service to their target audience. With its mobile-first approach Salesforce provides a mobile app, which is an enterprise-class app that provides users with instant access to company’s CRM data from a phone or tablet. Salesforce has an intuitive User interface and user experience, which makes employees and users to naturally prefer to use this tool. Salesforce not only helps companies to get help and support, but also find customization services, clear doubts, and access a pool of developer talent. Salesforce provides Great analytics and business intelligence tools to improve the quality of marketing campaigns, products and services they provide. Listening to customer feedback, requests and incorporating new features makes salesforce more reliable and up to date solution provider to the businesses. GURUSCHOOLS provides all kinds of services related to Salesforce. We also offer best salesforce training and certification guidance for people who want to start their journey with salesforce.

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Marketing Platforms and CRM

Salesforce Digital Experience - Improving Talks Series [Video]

Are you curious as to how Salesforce(SF) can be used other than a Sales customer relationship management (CRM) tool? SF provides CRM software and applications for not only for sales but also customer service, marketing automation, analytics, and application development. Specifically for Customer Service where SF allows the creation of a Portal or Digital Experience Site allowing external access to SF Resources. Join Marcus Vandenbent as he demo's a fully functioning SF Digital Experience site with not just the ability to log or view a clients cases but also have the ability to use AI to retrieve recommended Wiki articles based on the content of a case or a search.About Marcus - Marcus Vandenbent is a consultant for Improving Atlanta (IA) for close to five years and specializes in explaining the needs of a business in how it relates to relevant technologies, specifically the Microsoft Office 365 platform. Marcus has over 25 years of experience in Information Technology, implementing everything from the architecture of both small and large data centers, to providing IT related training, to designing enterprise disaster recovery solutions, to creating small simple content management sites, to administering internal business management systems, and to implementing large scale/high volume cloud based sites.Prior to joining IA, Marcus was a Sr. SharePoint Architect for ATT where he focused on architecture, supporting and maintaining a hosted SharePoint enterprise environment. Marcus has experience with many types of businesses including Healthcare, Staffing, Credit Providers, Telecom, Marketing, and Facilities Management.