Today’s buyers are picky. It doesn’t matter if they’re B2C or B2B. They’ve come to expect an experience – in person and online – that’s immediately relevant, helpful and human. All at the same time.
No easy feat.
And it’s understandable. No one wants to feel like just another number on a spreadsheet or name in a database. Buyers want to feel like they’re part of an exclusive club. That’s what makes one-to-one hyper-personalized marketing so successful.
But is it scalable?
Keap, a leading provider of CRM and marketing automation software designed just for small businesses, thinks so. They developed a formula to deliver highly personalized experiences at scale. And guess what?
It works.
Using their unique formula, the Keap team increased sales pipeline via conversational marketing by 50%.
Here’s how they did it.
Urgency, Emotion & Intentionality
Which of these two bots would you chat with?
Probably the latter.
Who wouldn’t want a special …