Marketing Platforms and CRM

Learn What Branding is from Two Salesforce Thought Leaders [Video]

Learn What Branding is from Two Salesforce Thought Leaders

🔔Learn What Branding is from Two Salesforce Thought Leaders

Military Trailblazer (Career/Branding) Office Hours is a live forum to gather with Military Trailblazers and Allies to discuss career paths within the Salesforce ecosystem, best practices for exam study, personal branding strategies, marketing yourself on social media, etc.

Our co-hosts for this session were:
⭐ Adam Best, Senior Program Architect at Salesforce
⭐ Jordan Nelson, Senior Salesforce Administrator at Vercel

📍 Session Panel: How to Create an Engaging Brand in the Trailblazer Community

🔗 Links and Resources from the Session

00:14 Insights from Jordan Nelson
03:34 Insights from David Nava
05:35 Insights from Adam Best

🔗 If you’ve enjoyed Office Hours, please take a moment and fill out this brief survey to help us improve the program.

📅 When: Wednesday, 5:00-6:00 PM EST 📅
🌟 Where: 🌟
(Select the Career/Branding focused session)

#salesforce #personalbranding #trailblazers

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Marketing Platforms and CRM

Salesforce Digital Experience - Improving Talks Series [Video]

Are you curious as to how Salesforce(SF) can be used other than a Sales customer relationship management (CRM) tool? SF provides CRM software and applications for not only for sales but also customer service, marketing automation, analytics, and application development. Specifically for Customer Service where SF allows the creation of a Portal or Digital Experience Site allowing external access to SF Resources. Join Marcus Vandenbent as he demo's a fully functioning SF Digital Experience site with not just the ability to log or view a clients cases but also have the ability to use AI to retrieve recommended Wiki articles based on the content of a case or a search.About Marcus - Marcus Vandenbent is a consultant for Improving Atlanta (IA) for close to five years and specializes in explaining the needs of a business in how it relates to relevant technologies, specifically the Microsoft Office 365 platform. Marcus has over 25 years of experience in Information Technology, implementing everything from the architecture of both small and large data centers, to providing IT related training, to designing enterprise disaster recovery solutions, to creating small simple content management sites, to administering internal business management systems, and to implementing large scale/high volume cloud based sites.Prior to joining IA, Marcus was a Sr. SharePoint Architect for ATT where he focused on architecture, supporting and maintaining a hosted SharePoint enterprise environment. Marcus has experience with many types of businesses including Healthcare, Staffing, Credit Providers, Telecom, Marketing, and Facilities Management.