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Marketing Platforms and CRM

Power Platform and Dynamics 365 Wave 1 2022: Top 10 in 10 Minutes [Video]

Power Platform and Dynamics 365 Wave 1 2022: Top 10 in 10 Minutes

Power Platform and Dynamics 365 Wave 2 2022 release plans outline the roadmap for new features for April 2022 – September 2022.

Here are my top features from Dynamics 365 Sales, Marketing, and Power Platform – Power Automate, Power Apps, Model Driven Apps, Power Virtual Agents.

Information is current at 25 January 2022. Please check the release notes for updates and further information.
Dynamics 365 Wave 1 2022 Release Plan: https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave1/
Power Platform Wave 1 2022 Release Plan: https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave1/

Connect with me on social media:
Twitter: https://twitter.com/LisaCrosbie
LinkedIn: https://www.linkedin.com/in/lisa-crosbie/

Timestamps and links to the documentation
0:00 – Power Platform and Dynamics 365 Wave 1 2022 Release
0:27 – #10 – Power Automate: Odata editor improvements in cloud flows (and bigger picture concept of what this means and direction). https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave1/power-automate/odata-editor-improvements-cloud-flows
1:26 – #9 PVA – Start bot conversations with proactive (event-based) triggers. https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave1/power-virtual-agents/start-bot-conversations-proactive-event-based-triggers
2:05 – #8 AI Builder: Support for unstructured documents. https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave1/ai-builder/support-unstructured-documents
2:42 – #7 Power Apps: Power Apps grid control support for editable scenarios in Model driven apps. https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave1/power-apps/power-apps-grid-control-support-editable-scenarios-model-driven-apps
3:36 – #6 Marketing: Personalize interactions using a unified view of customer activity across Dynamics 365 Marketing, Sales, and Customer Service Marketing activities (real time and outbound) will appear in the unified timeline. https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave1/marketing/dynamics365-marketing/personalize-interactions-using-unified-view-customer-activity-across-dynamics-365-marketing-sales-customer-service
4:39 – #5 Marketing: Triggers / Trigger journeys based on data changes in any Dynamics app to engage customers at the right time without writing any code. https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave1/marketing/dynamics365-marketing/trigger-journeys-based-data-changes-dynamics-app-engage-customers-at-right-time-without-writing-code
5:47 – #4 Power Apps: Create and join Teams meetings from model driven apps appointments. https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave1/power-apps/create-join-teams-meetings-in-app-appointments
6:38 – #3 Sales Mobile: Capture phone-book contacts and recent calls https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave1/sales/dynamics365-sales/capture-phone-book-contacts-recent-calls AND Sales Mobile: Outlook deep-link integration with templates, autofill and emails to meeting participants https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave1/sales/dynamics365-sales/outlook-deep-link-integration-templates-autofill-emails-meeting-participants
7:43 – #2 Marketing: Delight your customers with hyper-personalized next best content selection and boost your marketing ROI by optimizing with AI. https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave1/marketing/dynamics365-marketing/delight-customers-hyper-personalized-next-best-content-selection-boost-marketing-roi-optimizing-ai
8:39 – #1 Power Apps: Quickly create tables and load data in Dataverse based on existing data
9:32 – More Wave 1 2022 features announced at Ignite. https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave1/power-apps/quickly-create-tables-load-data-dataverse-based-existing-data

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