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Video: Microsoft Dynamics 365 CRM – Workshop Chatbot for Microsoft Dynamics 365 CRM [Video]

Categories
Marketing Platforms and CRM

Video: Microsoft Dynamics 365 CRM – Workshop Chatbot for Microsoft Dynamics 365 CRM

Agenda:

• Introduction
What is a Chatbot?
Properties of a Chatbot
• Setting
How are chatbots managed in power apps?
How can a chatbot be integrated into our website?
What are decision branches?
• Startup
Where does the chatbot run?

After this session you will be able to:
Understand the fundamental concept of the chatbot, understand how I can make a simple chatbot, and how I can integrate it into my organization’s portal.

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