There are a lot of posts on business models focused on customer acquisition and maximizing ad spend to achieve business growth. But very few talk about why prioritizing retention is just as important. Here’s why retention is MY #1 Key Performance Indicator (KPI).
While it’s true that growth hacking often emphasizes high growth numbers, client retention is MY #1 KPI.
KPIs aren’t merely measurable values to track progress. They are set as pillars for management. They guide your team to make smart and strategic decisions for the success of the business.
As they point to your business goals, they ultimately reflect what’s important for you and your company.
When you prioritize retention, you’re not only prioritizing customer satisfaction… you’re also protecting your business and ensuring long-term profitability.
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Why isn’t my Google Ads campaign performing?! – https://www.youtube.com/watch?v=oqkCrVDWy0g
6 sneaky ways to use paid traffic to steal from your competitors – https://www.youtube.com/watch?v=8xKAAqhvGG0
How to calculate your profit inside of Google Ads – https://www.youtube.com/watch?v=Y-tt-zliYA4
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