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Updates to Yext AI Search for Salesforce Service Cloud [Video]

Calling all Salesforce Service Cloud users. Join us for this webinar to learn all about the updates we have made to our integration. Yext’s Solutions Product team will walk through each new feature, as well as give a refresher on how to add a world-class search experience to your help site, case form, and agent console. Many of these features came directly from customer feedback, so you won’t want to miss it.Yext (NYSE: YEXT) is the AI Search Company and is on a mission to transform the enterprise with AI search.With the explosion of information and data online, search has never been more important. However, while the world of consumer search has innovated over time, enterprise search has not. In fact, the majority of enterprise search is powered by outdated keyword search technology that only scans for keywords and delivers a list of hyperlinks rather than actually answering questions. Yext, the AI Search Company, offers a modern, AI-powered Answers Platform that understands natural language so that when people ask questions about a business online they get direct answers – not links. Brands like Verizon, Vanguard, Subway, and Marriott — as well as organizations like the U.S. State Department and World Health Organization — trust Yext to radically improve their business with answers-led AI search.