Chatbot Funnel: Tips | SendPulse [Video]

A chatbot funnel is a conversation flow allowing businesses to lead users step by step towards attaining a specific goal through a chatbot. It can be problem resolution, lead capturing, demo booking, or a sale. It’s similar to a sales funnel but is specifically designed for automated chats.

In this article, we’ll uncover the benefits of using chatbot funnels and provide a guide on creating them for your business. We’ll also share some tips and examples of chatbot funnels that work.

Chatbot funnels are essential for effectively combining automation with user experiences tailored to your target audience’s needs, preferences, and pain points. With their help, your business can seamlessly interact with potential customers, provide them with relevant responses, and answer repetitive questions without being limited by time zones or human agents.

The first and most important reason for companies to design chatbot funnels is that users can reach them at any time. Prospectsdon’t need to wait …