CRM Magazine Names Its Sixth Annual List of “Top 100” Vendors | PR Newswire [Video]

CRM magazine recognizes the top providers of customer relationship management technology for customer service, marketing, and sales.

, /PRNewswire-PRWeb/ — CRM magazine has compiled its seventh annual list of the “Top 100” vendors of customer relationship management technology for customer service, marketing, and sales. The list appears in CRM’s April 2025 issue.

“Vendors on the ‘CRM Top 100’ list represent the industry elite when it comes to helping companies better interact with their customers and prospects throughout the entire customer lifecycle, from initial outreach to post-sales support and beyond.”

Along with the vendor list, CRM’s editors also identified the top market trends in customer service, marketing, and sales. Not surprisingly, artificial intelligence tops that list.

“Last year, everyone was talking about generative AI. This year, the industry as a whole has taken it a step further with agentic AI, the newest form of automation that can actually act autonomously, with little or no …