How do you future proof an on-line store? [Video]

Grant Leboff: Graham, something that really interests me is that, you’ve got this great online shopping website and it works, but of course we are living in a world where it can change so quickly. A few years ago no one was using tablets really, and now they are ubiquitous and everything is going mobile. We’re now getting to the realms of wearable technology as well. So how do you future proof a site to the point – to a point you can’t – but what should people be thinking about in terms of e-commerce? Where is it going over the next one or two years – I’m not going to ask for more than that! – that means these are the things companies should be thinking about now, to be ready for the future?

Graham Jones:I think it’s very difficult to predict exactly what’s going to be happening in one or two …