Insurance Automation in 2025: A Roundtable Report from Top 100 Brokers and MGAs | PR Newswire [Video]

A recent webinar highlights the ways technology is helping leading insurance companies save time and money as premiums continue to rise.

The High-Level Takeaways:

• Automation delivers substantial time savings and reduces errors in AR processes.
• Standardized, user-friendly online payment portals significantly improve payer convenience and payment conversion rates, while reducing support requests.
• Addressing ACH fee sensitivities and offering flexible payment options are crucial.
• Direct bill invoicing and carrier payables represent significant automation opportunities.
• Seamless integration with agency management systems is paramount for maximizing the benefits of payment automation.

, /PRNewswire/ — The insurance industry, with its complex processes and high transaction volumes, stands to gain significantly from embracing automation, particularly in the realm of accounting. But process change is hard, especially at the scale that many insurance organizations are working with.

This was the key message from a recent online summit of insurance experts, hosted by ePayPolicy– the digital payments platform for insurance …