Skyvia Helps Simply Contact Boost Productivity by 15% and Cut Costs by 10% with Dataflow Automation | PR Newswire [Video]

Simply Contact improved data efficiency, unified CRM workflows, and increased customer satisfaction with Skyvia’s no-code data integration platform.

, /PRNewswire-PRWeb/ — Skyvia, the most comprehensive data integration platform, has introduced Simply Contact’s success story of automating dataflows, streamlining analytics, and improving performance using its no-code solution. By connecting Zendesk with Salesforce and other CRM systems, Simply Contact achieved a 15% boost in productivity, a 10% reduction in data management costs, and over a 3% increase in customer satisfaction.

“Skyvia has significantly enhanced data processing efficiency, so the company receives the most up-to-date information 20% faster,” shared the Simply Contact team.

Simply Contact, a global BPO provider supporting the fintech, retail, logistics, and travel industries, manages thousands of customer interactions daily. With each client using different systems for calls, messaging, and support, consolidating data and reporting on customer satisfaction and agent efficiency became increasingly complex.

Skyvia enabled Simply Contact to centralize communication data, automate reporting, …