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Shopify

Shopify Editions | What’s new in 2022 [Video]

Welcome to Shopify Editions where twice a year we show you everything we’ve been building. We know that brands need new ways to engage with their customers and that means creating new connections. So this release of Editions features everything you need to win in the new era of commerce: Connect to Consumer.100+ improvements to Shopify are here.Check it out at…https://www.shopify.com/editions/summer2022

Categories
Ecommerce

Building a Career in Ecommerce | Commerce Chats [Video]

Welcome to Commerce Chats! In this event, our special host Krish, Co-Head of Products at EICOM, will talk with our CEO, Rodrigo Dellacqua, with years of experience in the #ecommerce and #commerceeducation market, deep-diving into the topic of Career Development and Skills, an important subject for everyone who wants start a digital commerce career. – Is a career in digital still a good career?- Do you know how to start your career in Digital Commerce?- What is the career path and the job opportunities? In this educational initiative by EICOM Institute, we invite professionals from around the world to teach a pocket class for our community that promotes deep and challenging commerce conversations for learners of all levels. Join us to collaborate, expand your knowledge and make #commerce-chats even more powerful!#digitalcommerce

Categories
Marketing Platforms and CRM

Sheely’s Furniture Talks the Competitive Advantage of Customer Satisfaction | AHA [Video]

Welcome back to Studio 3B! Today on American Hardwood Advisor, host Steve Stack sits down with Jessica Smith (principal owner/buyer) from Sheely’s Furniture. Watch as they discuss the history of Sheely’s Furniture, the sales team’s role in customer satisfaction, and expanding a family-owned small business.Sheely’s Furniture and Baird Brothers Fine Hardwoods have a great business relationship with a shared customer base and target audience of homeowners and interior designers alike. Both companies’ customer centric-approach focuses on existing customers just as much as new customers. They understand that having the best customer support helps potential customers turn into current customers. Managing customer relationships is much more than just customer retention. In fact, customer loyalty comes from the customer experience and listening to customer feedback (and customer complaints). Company-customer interactions and follow-ups are the best CRM tools (customer relationship management) at your disposal. At the end of the day, customer success is your success. When you meet customer expectations, you form loyal customers and long-term relationships. Strong customer relationships give your company a competitive advantage with great word of mouth. Check your customer data and metrics; referrals are the best way to get new and repeat customers. Consistently meeting your customer needs has a great lifetime value, bringing more people into your store than any new product launch or marketing campaign.If you want your profitability to expand, focus on providing clear customer communication and a painless service experience. Ensure their customer journey is seamless to keep them coming back — and telling their friends!Brought to you direct from Studio 3B at Baird Brothers Fine Hardwoods, AHA is your source for trends, tips, and insights into how the building industry has evolved. Join Steve Stack along with guest builders and industry leaders as they talk shop on what it takes to be the best of the best.Subscribe to our channel to stay up to date on the latest content on hardwood products, DIY tutorials, tips & tricks, and interviews. Follow our social media for real-time updates!Browse and buy online: www.BairdBrothers.comORDERED easily. DELIVERED conveniently. ENJOYED comfortably.

Categories
Marketing Platforms and CRM

Eric Hiner on Managing Customer Relationships | American Hardwood Advisor [Video]

Hello from Studio 3B! Welcome back to the American Hardwood Advisor podcast. Today on AHA, host Steve Stack sits down with Baird Brothers’ commercial and residential sales consultant, Eric Hiner. Watch as Eric and Steve discuss customer relationship management (CRM), the importance of listening to customer needs, long-term customer retention, and customer base variety. Providing the best customer experience doesn’t begin and end with a quality product. In fact, customer satisfaction is closely tied to the sales team because customer loyalty comes from customer-business relationships. Loyal customers don’t have to be homeowners or DIY-ers either; they can be other businesses with their own customer expectations to meet and exceed. A customer-centric business model is the best way to make current customers happy and turn potential customers into new customers.If you want your profitability to grow, pay attention to customer feedback (including customer complaints). Customer support and customer communications are the keys to making repeat customers and long-term relationships. Strong customer relationships ultimately benefit your business as existing customers often spread word-of-mouth and bring in referrals. Positive customer interactions could be the thing that gives you a competitive advantage over similar companies. When it comes to managing customer relationships, the customer service experience can hold more weight than high-quality or new products.Brought to you direct from Studio 3B at Baird Brothers Fine Hardwoods, AHA is your source for trends, tips, and insights into how the building industry has evolved. Join Steve Stack along with guest builders and industry leaders as they talk shop on what it takes to be the best of the best.Subscribe to our channel to stay up to date on the latest content on hardwood products, DIY tutorials, tips & tricks, and interviews.Browse and buy online: www.BairdBrothers.comORDERED easily. DELIVERED conveniently. ENJOYED comfortably.

Categories
Ecommerce

Europe Ecommerce market: Growth in Crisis times | Commerce Chats [Video]

What should retail companies focus on to survive in times of crisis? What are the challenges of consumer behavior changes with the pandemic, inflation, stock market, and more competitive landscape? In this Commerce Chats, our special host Krish, Co-Head of Products at EICOM, has invited talented guest speaker Cristi Movilă, CMX titleholder and Eastern Europe General Manager & EMEA SVP at VTEX, for an insightful discussion on the current commerce market landscape in Europe and how retail companies can grow in times of crisis.Questions we will address:- What are the challenges of consumer behavior changes? What to pay attention to in the competitive landscape of digital commerce?- Weighing on Outlooks: more than just the war – pandemic, inflation, stock market, more competitive landscape. How to survive?- Where to focus? What is the pathway?Commerce Chats is an educational initiative by EICOM Institute, where we invite professionals from around the world to teach a pocket class for our community that promotes deep and challenging commerce conversations for learners of all levels.Join us to collaborate, expand your knowledge and make #commerce-chats even more powerful!#ecommerce #crisisleadership #crisisaction

Categories
Shopify

DIY Ecommerce Marketing – The Wealthy Retailer® Podcast [Video]

*NEW* You can now catch the FULL podcast episodes from The Wealthy Retailer® right here on Youtube! Subscribe to our channel today to get notified each week when the newest episode is released!This week on the podcast, we welcome Kathryn Smith – founder of Walton Birch, an ecommerce consulting firm near Atlanta, Georgia. Kathryn is a Shopify super-fan and partner, and loves talking about Shopify and ways business owners can “DIY” ecommerce marketing.To learn more about Kathryn and her firm visit: https://waltonbirch.comThe Wealthy Retailer is hosted by Dan Holman. Join him as they discuss all important topics in the retail industry. He chats with retail experts, retail owners and more. Sign up for the weekly newsletter! Every week we curate the Independent Retail news of the day to keep you better informed. You’ll also be able to stay up to date on current retail trends, technology and more. Sign up here: retailbycrs.com/newsletter This podcast is brought to you by Canadian Retail Solutions. Since 1991 they have provided comprehensive Point of Sale retail software support and training along with inventory management solutions to empower retailers in Canada and throughout North America. If you are looking for new solutions in your retail environment or are getting ready to launch your new operation, be sure to check out canadianretailsoltions.com for more information. Remember!!Canadian Retail Solutions exist to make Retailers BETTER!

Categories
Ecommerce

How Technology builds Ecommerce experiences | Commerce Chats [Video]

Hi everyone!Welcome to Commerce Chats, the educational initiative by EICOM Institute, where we invite professionals from around the world to teach a pocket class for our community, that promotes deep and challenging commerce conversations for learners of all levels.In this event, our special host Krish, Co-Head of Products at EICOM, invited a very talent guest speaker Paulo Monçôres from the VTEX company with years of experience in Ecommerce market, deep-diving into the topic of Technology and Data, a important dimension for everyone who wants become a digital commerce expert.- Do you know how to tackle tech challenges in an ecommerce operation?- What is the ecommerce technology landscape? What are the touchpoints?- Which way to choose and thrive a better tech digital transformation approach?Well, we have the discussion for you!We count on you to share your ideas and perspectives in the chats!Join us to collaborate, expand your knowledge and make #commerce-chats even more powerful!

Categories
Digital Marketing for Professionals

Driving Revenue Through Marketing Automation | Omnisend | Ecommerce Unpacked Global Tech Summit [Video]

Driving Revenue Through Marketing AutomationPresented by: Jon Knott, Technology Partnerships at Omnisendfrom Ecommerce Unpacked Global Technology Summit 2022In this session we will cover all things marketing automation from multichannel wins of the day, expanding on existing automations, and much more. Join us to get the tools you need to kickstart your marketing campaigns and start boosting your sales.Learn More: shipbob.com/partnersomnisend.com

Categories
Marketing Analytics and Reporting

How to improve Retail sales performance with DATAVSN. Retail store marketing technology [Video]

DATAVSN is a targeted digital advertising with built-in data analytics system for retail industry. It displays targeted advertising contents in real time interactivity providing data collection to analyse your customers behavior, statistics and solutions to improve your marketing and communication strategy to achieve your sales goals. DATAVSN positions your products on the foreground, attracts your customers and boost your sales.