Hear all about our latest AI-first customer service product announcements in this conversation.
Intercom’s Senior Director of Human Support Bobby Stapleton, Senior Product Marketing Manager OIivia Singarella, and Staff Product Manager Alissa Tyrangiel discuss some exciting news for the future of AI-first customer service.
Watch our latest Built For You episode here.
Product & Design6 min read
Prioritization is a perennial challenge when building a product roadmap. How do you decide what to work on first? If…
AI & Automation5 min read
Meet Fin 2, the next-generation AI Agent revolutionizing customer service. Learn how it delivers human-quality support and how it outperforms the competition for quality and accuracy.
AI & Automation2 min read
Fin 2 now runs on Anthropic’s Claude, a cutting-edge LLM which provides the levels of intelligence, performance, and reliability that lets us deliver even more value to our customers.