This weeks Tech Tuesday: Hyper-personalised CRMtools [Video]

Small businesses thrive on strong customer relationships, but keeping up with individual preferences, purchase history, and engagement patterns can feel overwhelming.

That’s where hyper-personalized CRM tools come in, helping businesses deliver tailored experiences without the hassle of manual tracking. The right CRM doesn’t just store contact details—it learns from customer behaviour, automates follow-ups, and even suggests the best ways to engage with your audience. Some focus on AI-driven insights, while others integrate seamlessly with social media or e-commerce platforms.

In this week’s edition of Tech Tuesday, we’re diving into six of the best hyper-personalized CRM tools that help small businesses build stronger customer relationships, save time, and drive sales.

HubSpot is a great choice for small businesses that need a free, easy-to-use CRM with marketing automation. It offers a free-forever plan with unlimited users, making it ideal for startups. Users can track contacts, manage sales pipelines, and monitor email interactions. It also integrates seamlessly with marketing …