NBC6 Responds after small Miami business has Google profile shut down NBC 6 South Florida [Video]

A digital footprint is the lifeblood of success for many small businesses, but one local business says they became unsearchable when their online profile disappeared.

Daiana Maza and her father Ernesto Maza run Towing Miami Express, a small towing service in Miami.

For the last four years, they have seen a steady stream of customers, in part due to the use of an online Google business profile.

“Google is the most powerful engine of the world right now,” Daiana Maza said.

For many small businesses, Google business profiles have become an invaluable marketing tool. It allows for customers to see the business’ location, customer reviews and contact information. It also helps the business show up in search results.

But the most powerful tool in their arsenal stopped working a little more than a month ago when their Google profile was shut down.

In an email from Google, they were told …