How to prevent your chatbot from ‘hallucinating’ [Video]

In this article, we’ll explore how AI models like ChatGPT can revolutionize student engagement, along with strategies to address challenges in maintaining communication integrity and how to get started today.

No time to read the full article? Watch the video summary instead.

ChatGPT is an advanced AI trained to understand and generate human-like text by drawing on a vast repository of written history. While remarkable, it faces two significant challenges: limited knowledge and the potential for generating inaccurate information, known as ‘hallucinations’.

Firstly, ChatGPT’s knowledge is bound by a cutoff point, currently set at January 2022. Any event occurring thereafter remains beyond its grasp. This limitation highlights the need for ongoing updates to keep pace with evolving knowledge and expand AI’s understanding of the world.

Secondly, when ChatGPT encounters gaps or uncertainties in its knowledge, it is trained to generate plausible responses to fill these voids. While this functionality is …