The Button element in chatbots [Video]

This element is used to interact with chatbot subscribers. Using buttons, you can engage your chatbot subscribers and set your scenario’s direction.

In the Message element, click + Add button.

You can add buttons to Messages under the Text, Image, Carousel, File, Audio, and Video elements.

Enter your button text. You can enter up to 20 characters and add emoji.

Your button text should be clear and easy to understand — users need to know what will happen when they click your button. Make sure that your next flow element does what the button says it will.

Continue flow

Use a Continue flow button type to branch your scenario based on users’ choices.

URL

You can add links to external resources to your URL buttons. A link can contain up to 512 characters. You can also add variables and pass user data as parameters.

You can also add a …