Workplace collaboration tool Slack introduces AI features [Video]

Slack, the workplace collaboration platform, has unveiled new AI features which it said are designed to streamline work processes and improve productivity. Salesforce-owned Slack, through these features, aims to make it easier for employees to access relevant information,

Slack, quoting a report by Gartner, stated that nearly half of digital workers (47%) struggle to find the information they need, impacting decision-making processes. Slack AI introduces features such as personalised search answers, channel recaps, and thread summaries.

The personalised search function is positioned as a solution for enterprise search, providing instant and tailored responses to user queries. This feature eliminates the need for users to sift through multiple results by delivering clear and concise responses based on the user’s company’s public communications and personal conversations.

Channel recaps offer key highlights from any channel with a single click, simplifying the process of catching up on important information. Thread summaries aim to provide …