#CMWorld 2023 – The Best Customer Behavior Triggers You’ve Never Heard Of | Nancy Harhut [Video]

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You want people to engage with your marketing. But science says that your customers and prospects are often on autopilot. They don’t “make” decisions, they default to automatic, reflexive, hardwired responses.

In this clip from Content Marketing World 2023, speaker Nancy Harhut, CCO, HBT Marketing, explains what’s behind these automatic triggers.

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