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Revolutionize Customer Experience with Business App Pro | Vendasta Tutorial | Vendasta Academy [Video]

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Marketing Platforms and CRM

Revolutionize Customer Experience with Business App Pro | Vendasta Tutorial | Vendasta Academy

Take our course: https://academy.vendasta.com/

👉 LINK TO GOOGLE SLIDES PRESENTATION: https://docs.google.com/presentation/d/1pJ-ywwB8DZvW6EKvhWTQcE5Z8PQ_WNDLSwmvgjp5m98/edit?usp=sharing

Unlock the power of Business App Pro with Vendasta Academy and become a hero to local businesses facing today’s competitive challenges. This video delves into the crucial role of customer experience in SMB success and how Business App Pro can be the solution your clients need. Learn how to help local businesses attract, convert, and engage customers more effectively with an all-in-one platform.

What you’ll learn:

• The importance of customer experience for SMB survival and growth.
• Real-world outcomes achieved by improving customer interactions, including significant increases in qualified leads and positive reviews.
• How Business App Pro integrates essential services like ads, listings, reviews, SEO, web chat, and more to enhance the customer journey from discovery to repeat business.
• Strategies for using Business App Pro to offer comprehensive support to SMBs, making you indispensable to their daily operations.

Timestamps:
0:00 – Introduction
0:10 – Challenges SMBs face
0:49 – Case study on Customer Experience
1:26 – Plumber example
2:48 – The Customer Experience Wheel
3:05 – How Business App Pro solves these problems
4:11 – Attract, Convert, Engage
4:42 – Why you should focus on the entire Customer Experience Wheel
5:58 – Outro

Discover how Business App Pro supports the entire customer experience lifecycle—Attract, Convert, Engage—with foundational tools like CRM, reporting, automations, and integrations. By providing a complete customer experience platform, you not only boost your clients’ success but also secure more monthly recurring revenue for your business.

Stay tuned for exclusive tips and access a presentation deck for your own business by following the instructions at the end of the video. Subscribe to the Vendasta YouTube Channel for more insights on empowering local businesses.

#VendastaTutorial #Vendasta #VendastaAcademy #CustomerExperience #SMBGrowth #BusinessAppPro #DigitalTransformation

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